Case Studies

Case Study: Bar & Grill

It’s common for a bar and grill to have free WiFi for two reasons:

  1. It keeps customers engaged to stick around and connected to social media for sharing and reviews.

  2. It enables the business to facilitate seamless transactions through point-of-sale (POS) systems.

Despite offering free WiFi, poor cell-phone reception was proving to make connectivity a challenge for one Minnesota bar and grill—especially in the basement dining area. Without reliable cell service, there were delays and interruptions in processing orders and payments using the POS devices. This was frustrating to both staff and patrons. In addition, customers were disappointed when they couldn’t easily and reliably get online. Here’s how Telco Pros helped turn sour experiences into sweet successes:

Case Study: Childcare Provider

With a commitment to modern educational techniques and streamlined operations, many childcare providers rely heavily on digital tools and tablets. A leading childcare provider in the Twin Cities-area was no different. As the organization grew, the WiFi structure was no longer keeping pace. For example:

  • Teachers and staff faced frequent disruptions in WiFi connectivity. This left them unable to access essential
    applications and resources.

  • The WiFi didn’t work equally in all areas of the 12,000-square-foot facility.

  • An increasing number of connected devices meant slow internet speeds during peak hours.

Here’s how Telco Pros helped transform a struggling network into an A+ experience:

Case Study: Professional Services

Constant communication and collaboration are critical for a consulting firm. Without these must-haves in place,
work can be inefficient, and clients can be disappointed. This was what a 40-person Minnesota consulting firm was facing.

The infrastructure was inadequate, providing reliable access to online resources, which are key for completing day-to-day operations. Consultants were experiencing frequent connectivity issues and slow internet speeds that would
disrupt client meetings.

Here’s how Telco-Pros helped the consulting firm to work smarter, rather than harder: